ENAT Library Item

ENAT Library Items

• Accessible Air Travel - Recommendations of the German Aviation Association

  In the framework of the "PRM-Dialogue" which is organized by the German Aviation Association, a set of recommendations for (not frequently flying) passengers was developed. The German version was published in 2019 and the English version in March 2021.

  Published At 19/03/2021

• UK Dementia-Friendly Tourism Guide - A Practical Guide for Businesses

  VisitEngland and VisitScotland have launched a new guide to help tourism businesses become more dementia-friendly. The Guide, launched in partnership with Alzheimer’s Society, supports tourism businesses in accommodating visitors living with dementia through top tips, case studies and signposts to resources.

  Published At 21/01/2020

• European Accessibility Act (Official Journal of the EU L151 Full Text)

  Published 7 June 2019. English edition.

  Published At 21/06/2019

• TAD - The Ability Advisor. First Report: A Tour Around

  The first report from TAD - The Ability Advisor project - examines accessible tourism and vocational training in Belgium, Italy, Lithuania and Portugal. Download the report free of charge from the ENAT Library.

  Published At 29/09/2018

• Accessible Travel Phrasebook

  Lonely Planet has released its first ever travel phrasebook for travellers with disabilities thanks to Martin Heng and many other volunteer translators who helped contribute to the book. Accessible Travel Phrasebook is available online and can be downloaded for free via mobile devices, laptops and tablets.

  Published At 15/06/2018

• EU Parliament Study Report - Transport and Tourism for Persons with Disabilities and Persons with Reduced Mobility

  8 May 2018. This study has undertaken literature reviews, user and experts’ questionnaires, interviews and workshop surveys, analysis of EU legislation, SWOT and Multi-Criteria Analysis, identification of best practices and analyses of case studies. This has led to a mapping of accessibility across the EU Member States (identifying relevant state clusters) for three different sectors: local transport, long-distance transport, and tourism. Specific policies, research priorities and recommendations are made per state clusters and for the EU, which can enhance accessibility in each of the three sectors.

  Published At 15/05/2018

• “Tourism for All - Promoting Universal Accessibility” Good Practices in the Accessible Tourism Supply Chain

  To mark the theme of the World Tourism Day 2016, this booklet presents six selected case studies illustrating some of the key parts of the Accessible Tourism supply chain.

  Published At 26/07/2016

• UNWTO Recommendations on Accessible Information in Tourism

  A guidance document from the UN World Tourism Organisation for tourism sector authorities, enterprises and other stakeholders on how to deliver accurate, relevant and timely information to customers, prior to, during and even after the journey.

  Published At 09/03/2016

• Accessible Tourism for All: An Opportunity within Our Reach

  This 19-page brochure features the major highlights of the Manual on Accessible Tourism for All, produced with the ONCE Foundation and ENAT.

  Published At 09/03/2016

• Journal of Tourism Futures Vol 1, no. 3. Special Issue on the Future of Accessible Tourism

  For those with an interest in accessible travel, Elina Michopoulou, Simon Darcy, Dimitrios Buhalis and Ivor Ambrose (ENAT) have edited a special issue of this new journal. We have organised free access to the Special Issue on the Future of Accessible Tourism, available in HTML and PDF formats.

  Published At 04/11/2015

• Final Report. EU Study: Mapping and Performance Check of the Supply of Accessible Tourism Services in Europe

  This is the Final Report of a wide-ranging study of accessible tourism supply commissioned by the EC Tourism Unit. The study included: visitor and supplier surveys, national legislation review, expert reviews, Web-based research and analysis of accessibility information, transport, infrastructure/facilities and services. Fifteen case studies of accessible tourism destinations were carried out, identifying good practices in business and destination development.

  Published At 20/04/2015

• EU Study: Mapping the Supply and Performance of Accessible Tourism Services in Europe. Fifteen Case Studies

  These 15 Case Studies of Accessible Tourism Destinations were commissioned in 2013 by the European Commission as part of the research tender awarded to EWORX S.A., ENAT and VVA, examining the supply side of accessible tourism in Europe.

  Published At 19/04/2015

• Guidelines and Resources for Organising Accessible Events

  People with disabilities and older people are considered as an important and growing number of clients for all kind of events and meetings (about 20 % of the population today). Accommodating and supporting their needs and providing accessible services is becoming more and more a success criterion for conferences and events.

  Published At 15/12/2014

• San Marino Declaration on Accessible Tourism

  The Declaration which resulted from the 1st UNWTO Conference on Accessible Tourism in Europe, held on 19-20 November 2014 in the Republic of San Marino, can be read and downloaded here in English, French and Spanish.

  Published At 10/12/2014

• Manual Sobre Turismo Accesible Para Todos: Principios, herramientas y buenas prácticas. Módulo I: Turismo Accesible – definición y contexto

  The Manual on Accessible Tourism for All: Principles, Tools and Good Practices, is UNWTO's second handbook on accessibility and has been co-produced with the Spanish ONCE Foundation and ENAT. It features recommendations and guidelines drawn from experience, recent academic studies and international standards, as well as from technological and scientific advances that have been made in this field. This publication is currently available in Spanish only, in a digital accessible version.

  Published At 18/11/2014

• The Purple Pound. Volume and Value of Accessible Tourism in England

  An infographic presentation of visitor survey data from VisitEngland, 2009 - 2013, showing the visitor numbers and spend related to the accessible tourism market.

  Published At 03/11/2014

• Take the Lead. A Guide to Welcoming Customers with Assistance Dogs

  The Equality and Human Rights Commission (EHRC)and VisitEngland have produced this guide to help tourism businesses welcome people with access requirements. The EHRC has a statutory remit to promote and monitor human rights; and to protect, enforce and promote equality. We are committed to the vision of a modern Britain where everyone is treated with dignity and respect and we all have an equal chance to succeed. VisitEngland, England’s national tourist board, works in partnership with others to lead the development of a thriving tourist industry.

  Published At 03/11/2014

• A World for Everyone. Declaration from the World Summit Destinations for All Montreal, 2014

  Official version of the Declaration adopted by participants at the Destinations for All 2014 World Summit, held in Montreal Canada, 19 to 23 October 2014.

  Published At 26/10/2014

• EU Study: Mapping Skills and Training Requirements for Accessible Tourism, 2014. Twenty Case Studies

  A major part of the study commissioned in 2013 by the European Commission and awarded to VVA, ENAT and 3s Research involved the preparation of 20 Case Studies, examining accessible tourism training programmes and projects in Europe and abroad. Here the Case Studies can be downloaded in PDF format.

  Published At 11/09/2014

• Universal Design for Customer Engagement in Tourism Services by National Standards Authority of Ireland

  The Irish Standard I.S. 373:2013 is available as a free PDF downloadable document in English.

  Published At 29/06/2014