Members' Area

ENAT Library Item

ENAT Library Items

  • UK Dementia-Friendly Tourism Guide - A Practical Guide for Businesses

    VisitEngland and VisitScotland have launched a new guide to help tourism businesses become more dementia-friendly. The Guide, launched in partnership with Alzheimer’s Society, supports tourism businesses in accommodating visitors living with dementia through top tips, case studies and signposts to resources.

  • EU Parliament Study Report - Transport and Tourism for Persons with Disabilities and Persons with Reduced Mobility

    8 May 2018. This study has undertaken literature reviews, user and experts’ questionnaires, interviews and workshop surveys, analysis of EU legislation, SWOT and Multi-Criteria Analysis, identification of best practices and analyses of case studies. This has led to a mapping of accessibility across the EU Member States (identifying relevant state clusters) for three different sectors: local transport, long-distance transport, and tourism. Specific policies, research priorities and recommendations are made per state clusters and for the EU, which can enhance accessibility in each of the three sectors.

  • Final Report. EU Study: Mapping and Performance Check of the Supply of Accessible Tourism Services in Europe

    This is the Final Report of a wide-ranging study of accessible tourism supply commissioned by the EC Tourism Unit. The study included: visitor and supplier surveys, national legislation review, expert reviews, Web-based research and analysis of accessibility information, transport, infrastructure/facilities and services. Fifteen case studies of accessible tourism destinations were carried out, identifying good practices in business and destination development.

  • Mind the Accessibility Gap, 2014, Brussels - Conference Presentations

    On 6 June 2014 the European Commission, DG Enterprise and Industry, Tourism and Cultural Instruments Unit held a conference for tourism stakeholders where the results of three specially commissioned studies on Tourism Accessibility in Europe were presented and discussed by a distinguished panel of tourism practitioners and stakeholders. Speakers' presentations are available for download on this page in PDF format.

  • Reaching All Customers: How do European NTOs Compare on Online Accessibility?

    Presentation by ENAT given at the International Federation of Information Technology and Tourism (ifitt) event "ENTER 2012" in Helsingborg, Sweden, reporting on a study of accessibility of National Tourist Boards' Websites and the accessibility information they present for visitors. Based on a survey carried out in summer-autumn 2011.

  • Scandic Hotels' Accessibility 110 Point Standard

    Everyone is welcome at Scandic! We understand that every disability is different. The same is also true of our hotels, and we have implemented smart design in our rooms available for people who have a disability. When you choose to stay with Scandic, you should enjoy the same Scandic standards for accessibility. That's why we have implemented and are continuously improving a common accessibility programme that all our hotels use.

  • To Infinity and Beyond: Advances in Accessibility in the Tourism Industry

    Tourism is dedicated to catering for the preferences of a wide range of customers, but genuinely inclusive travel, whether for business or for leisure, can be hard to find. Ivor Ambrose is Managing Director of the European Network for Accessible Tourism (ENAT), a not-for-profit association which promotes accessible tourism. Here he sets out key issues and case studies showing inclusive tourism in action. Meanwhile Sandra Cooper’s description of her stay in an exceptional destination illustrates some of the possibilities available.

  • CEN Summary, Background and Proposals related to European Commission Programming Mandate M/371 in the Field of Services

    Following the European Commission's Mandate/M371 this Final Report provides an overview of current and future European service standardization activities, bringing together the results of all 11 projects into an overall comprehensive analysis. The report: Summarizes the methodology and activities undertaken; Outlines the overall findings from the research and seminars, highlighting: details of standardization work already started at the CEN level; details of standardization work to start following the feasibility work and needs for future service standardization activities; Provides recommendations and conclusions, Outlines the next steps.

  • Accessible Tourism. Good Practice Guide, Catalonia

    This Guide presents a selection of 19 destinations which offer a full range of adapted tourist resources so that everyone has the chance to enjoy Catalonia's important cultural heritage, its impressive landscapes, its rich gastronomy, and even sporting activities.

  • EUROSTAT: Ageing Characterises the Demographic Perspectives of the European Societies

    Population projections are what-if scenarios that aim to provide information about the likely future size and structure of the population. Eurostat’s population projections convergence scenario is one of several possible population change scenarios based on assumptions for fertility,mortality and migration. The EU27 population is projected to become older with the median age projected to rise from 40.4 years in 2008 to 47.9 years in 2060.

  • The 2009 Ageing Report: Underlying Assumptions and Projection Methodologies for the EU-27 Member States (2007-2060)

    This report provides a description of underlying macroeconomic assumptions and projection methodologies of the age-related expenditure projections for all Member States over the period 2009-2060. On the basis of these underlying assumptions and methodologies, age-related expenditures covering pensions, health care, long-term care, education and unemployment transfers are envisaged to be presented to the ECOFIN Council in May 2009.

  • Study on the Competitiveness of the EU Tourism Industry - with specific focus on the accommodation and tour operator & travel agent industries

    The Study on the Competitiveness of the EU tourism industry - with specific focus on the accommodation and tour operator & travel agent industries - was commissioned by the Commission and run by Ecorys. Disclaimer : The views and propositions expressed in the study are those of the experts and do not necessarily represent any official view of the European Commission or any other organisations mentioned in the Report.