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Project Items

  • MIT! - Make It Accessible

    Make it accessible! A project to promote barrier-free travelling for senior citizens and people with handicaps through innovative marketing strategies based on awareness of specific requirements, needs and active interest in social inclusion.

  • North Karelia University of Applied Sciences: Accessible Tourism Project

    The objective of the project is to develop nature tourism services for a wider scale of customers. Another aim is to support organisations providing nature tourism services in their development of accessible environments and services. In addition, an objective is to launch strategic and persistent development for evaluating, instructing, and classifying accessible nature tourism.

  • ITTI - Improving Accessibility Through Training In Tourism

    The main aim of the project ITTI is to improve accessibility of tourism services through tailored training for tourism employees on working with disabled and elderly guests, and to increase the competitiveness of tourism facilities and tourism workers on the labour market.

News Items

ENAT Library Items

  • CEN Summary, Background and Proposals related to European Commission Programming Mandate M/371 in the Field of Services

    Following the European Commission's Mandate/M371 this Final Report provides an overview of current and future European service standardization activities, bringing together the results of all 11 projects into an overall comprehensive analysis. The report: Summarizes the methodology and activities undertaken; Outlines the overall findings from the research and seminars, highlighting: details of standardization work already started at the CEN level; details of standardization work to start following the feasibility work and needs for future service standardization activities; Provides recommendations and conclusions, Outlines the next steps.

  • European Disability Forum Comments on AFNOR Feasibility Study on Accessibility to Tourism and Transport Services to Disabled People

    EDF considers that the developments of terminology and classification standards are necessary in these areas as a pre-requisite for any future initiative on access to transport and tourism services. Clarifying the definition of disability on one hand, and of accessibility to transport and tourism services on the other, is crucial. EDF underlines the importance of basing all standardisation initiatives on the social model of disability and on a human rights approach.

  • ANEC Comments on AFNOR Feasibility Study on Accessibility to Tourism and Transport Services to Disabled People

    ANEC considers that a European horizontal legislative framework should be established to cover the safety and quality of all tourism and transport services. Such a framework should apply also to more vulnerable consumers, such as children or older persons. This framework should be underpinned by formal standards. Moreover, ANEC stresses the need for CEN to put in place an effective strategy to ensure the balanced involvement of all relevant stakeholder groups in the development of any standards in this field, and in particular to ensure the involvement of organisations representing disabled or older persons.

  • Accessible Tourism: European Union and United Nations Policy on The Accessibility of Disabled People to Travel, Tourist Accommodation and Venues

    More than half a billion persons in the world are disabled as a result of mental, physical or sensory impairment. The right of disabled persons to participate fully in the social life and development of their societies and to enjoy living conditions equal to those of other citizens, as well as to share equally in the improvements in living conditions resulting from social and economic development has been largely recognized by international and european union resolutions. This right is closely related to the accessibility of the disabled to transport and tourist destinations. In this paper we focus on the initiatives undertaken by the European Union and the United Nations on accessible tourism. These initiatives are based on two elements: The first is to make real improvements at tourist destinations by implementing improved standards in tourist and travelling infrastructure and the second is to make information about the accessibility of tourist destinations widely available to the tourist industry and its customers. Both elements imply the involvement of tourist authorities, travel agencies, hotels, voluntary organizations and others involved in organizing recreational activities or travel opportunities, who should offer their services to all, taking into account the special needs of persons with disabilities.

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